Privacy Policy

Last updated: 05 February 2026

This Privacy Policy explains how AL Dar Holding FZCO (trading as Al-Dar Apparel) (“Al-Dar”, “we”, “us”) collects, uses, shares, and protects personal information when you visit our website, contact us, or engage with our services.

1. Who we are (Data Controller)

AL Dar Holding FZCO (trading as Al-Dar Apparel) is the controller of personal information processed under this policy.
Email: [email protected]
Address: Ali bin Ali Talib Road, Dubai, U.A.E.

2. What information we collect

A. Information you provide

  • Name, job title, company name
  • Email address, phone number, WhatsApp number
  • Inquiry and project details (products, quantities, target market, timelines)
  • Files you share (tech packs, logos/artwork, reference images)
  • Communications with us (email, WhatsApp, calls)

B. Information collected automatically

  • IP address, device/browser information, pages viewed, referral source, approximate location (country/city)
  • Cookies and similar technologies (see Cookies section)

C. Information from third parties

  • Publicly available business contact information (e.g., company websites, business directories, trade platforms)
  • Introductions from partners or representatives

3. How we use your information

We use personal information to:

  • Respond to inquiries and provide quotations
  • Manage sampling, approvals, production coordination, and shipping support
  • Communicate about projects, timelines, and documentation
  • Improve the website and user experience
  • Protect against fraud, misuse, and security incidents
  • Comply with legal obligations
  • Send business communications and marketing (where permitted)

4. Legal bases (where applicable)

Where applicable (including for EU/EEA visitors), we process personal information on these bases:

  • Contract / pre-contract steps: to prepare quotes and handle requests you initiate
  • Legitimate interests: to operate and grow our B2B business, communicate with business contacts, maintain security, and improve services
  • Consent: for non-essential cookies and similar tracking where required, and for marketing where required by applicable law
  • Legal obligation: to meet regulatory, tax, and compliance requirements

5. Cookies and tracking

We use cookies and similar technologies for:

  • Essential site operation and security
  • Analytics to understand site usage (if enabled)
  • Marketing measurement (if enabled)

Where required by law, non-essential cookies will only be used after your consent. You can also control cookies through your browser settings.

6. Marketing communications

If you receive outreach from us and you do not want further messages, you can opt out at any time by:

  • Clicking unsubscribe (email), or
  • Replying STOP (WhatsApp/message), or
  • Emailing [email protected]

We maintain suppression lists to ensure opt-outs are respected.

7. Who we share information with

We may share personal information with:

  • Website/IT providers (hosting, security, analytics tools if enabled)
  • Communication tools (email/CRM systems)
  • Logistics partners and service providers (only when needed for an order/project)
  • Professional advisers (legal/accounting) where necessary

Authorities if required by law

We do not sell your personal information.

8. International transfers

We are based in the UAE and may process information in the UAE and other countries where we or our service providers operate. Where required, we take reasonable steps to apply appropriate safeguards for international transfers.

9. Data retention

We retain personal information only as long as needed for the purposes described above, including maintaining business records, responding to inquiries, supporting projects, and meeting legal requirements.

10. Security

We use reasonable technical and organizational measures to protect personal information. No system is completely secure, and we cannot guarantee absolute security.

11. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, and to withdraw consent where applicable. EU/EEA individuals also have the right to lodge a complaint with their local data protection authority.

Requests: [email protected]

12. Third-party links

Our site may link to third-party services (e.g., WhatsApp). Their privacy practices are governed by their own policies.

13. Updates

We may update this policy from time to time. The “Last updated” date will reflect changes.

Contact: [email protected]